Shipping policy
Shipping Policy
Processing Time
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All orders are handmade with care. Please allow 10 to 21 business for processing before your order is shipped.
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Custom or bulk orders may require additional time. If so, you will be contacted with an updated timeline.
Shipping Rates & Delivery Estimates
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Shipping costs are calculated at checkout.
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Standard shipping within the U.S. typically takes 3–7 business days after processing.
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Expedited shipping options are available at checkout.
Order Tracking
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Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Delays
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We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
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During holidays or high-demand periods, processing and shipping may take longer.
Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us at ssparklescbk@gmail.com within 7 days of delivery or expected delivery date. We will work with you to resolve the issue.
International Shipping
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At this time, we do not offer international shipping. If offered, delivery times vary by destination and may be subject to customs fees or import taxes (the buyer is responsible for these charges).
Incorrect Address
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Please double-check your shipping information before placing your order. We are not responsible for orders shipped to the wrong address provided by the customer.
Local Pickup
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Local pickup is available upon request. Please choose this option at checkout.